Enterprise-Grade Calling for Modern Sales Teams
A cloud-based business phone system built for revenue teams. Crystal-clear HD voice, intelligent routing, and deep CRM integration — from any device, anywhere in the world.
Everything You Need in a Business Phone System
From call routing to analytics, CRMLink gives your team the tools to handle every conversation with confidence and clarity.
Smart Call Routing
Route inbound calls by agent skill, real-time availability, or caller geography to connect every prospect with the right rep instantly.
Interactive IVR
Build multi-level auto-attendant menus with our drag-and-drop IVR builder. Guide callers to the right department without lifting a finger.
Voicemail Transcription
AI-powered transcription converts every voicemail to text and delivers it to your inbox via email, Slack, or in-app notification.
Call Recording
Automatically record every inbound and outbound call. Search, playback, and share recordings from a fully indexed archive.
Number Porting
Bring your existing phone numbers with zero downtime. Or provision new local, toll-free, and international numbers in minutes.
SIP Trunking
Connect your existing PBX hardware or SIP-compatible devices to the CRMLink network for flexible, hybrid deployment.
Ring Groups
Set up simultaneous, sequential, or round-robin ring strategies to ensure every call gets answered by the next available agent.
Call Analytics
Real-time dashboards track call volume, wait times, agent performance, and call quality metrics like jitter and packet loss.
Intelligent Call Routing That Never Drops a Lead
Every inbound call is matched to the best available agent using real-time data. Skills, schedules, geography, and queue depth work together so your callers never hit a dead end.
- Skills-based routing with weighted agent scoring
- Time-of-day and geographic routing rules
- Overflow cascading to backup teams or voicemail
- Real-time queue dashboard with live wait times
Record, Transcribe & Coach
Capture every conversation automatically, turn audio into searchable text with AI, and give managers the tools to coach reps with pinpoint precision — all while staying compliant.
- Auto-record all inbound and outbound calls
- AI transcription with sentiment analysis scoring
- Coaching annotations and timestamped feedback
- Compliance archival with configurable retention policies
One Number System, Every Device
Your business number follows your team everywhere. Desk phones, softphones, and mobile apps all stay in sync — so reps never miss a call whether they are at their desk or on the road.
- Desk phone, softphone, and mobile app support
- Number porting completed in as little as 24 hours
- Local, toll-free, and international number provisioning
- Full E911 support for every registered device
Ready to Upgrade Your Phone System?
Migrate your entire team in under a day. Keep your existing numbers, connect your devices, and start closing more deals with enterprise-grade calling — no credit card required.